USA AND PUERTO RICO ORDERS

USPS First Class ORDER OVER $59.95 (3-4 business days): FREE
USPS First Class ORDER UNDER $59.95 (3-4 business days): $6.95
Buy online , Pick-Up @ Veterinario 172:  FREE

Unless otherwise selected, all domestic orders are shipped USPS First Class Mail. Once processing is complete, shipping time will take 2-4 days depending on the final destination.

While most domestic shipments deliver within 3 business days from ordering, please allow up to 6 business days for delivery of your item as processing times and shipping times may vary.

Shipments in excess of $300 require a signature for delivery.

Any packages returned for INCOMPLETE/ INCORRECT address will be shipped again at the customers expense. 

PROCESSING AND SHIPPING

Please allow for 3-5 business days for processing at our fulfillment centre before your order is shipped. Orders placed after 2pm Friday EST will start processing the following Monday. Shipping times are calculated after processing and after the item has shipped. Once Orders are placed they cannot be changed. Returns can still be made. 172PETS.COM is not responsible for unforeseen delays due to the US Postal Service.

We are not responsible for lost, stolen or damaged items once delivered or an incorrectly entered address. Once items have been scanned as delivered to the customer's address, it is up to the customer to claim any missing, stolen or damaged items with the appropriate Postal Carrier or credit card.